We stand behind our product and truly believe you will find value in its use.
Due to the hand crafting process and because wood is a product of nature, characteristics such as knots, grain variation, color variation and mineral streaking are not defects. As a result, some slight variations in shape and color will occur. These variations make each piece unique while maintaining the design and are not covered by this guarantee.
If you are not completely satisfied with the quality or purpose of the trainer, the purchase price will be refunded minus shipping. Please contact us within 15 days of the date the trainer was received, send the trainer(s) back in the original, sellable condition and we will begin the refund process.
Each Talim Trainer is guaranteed to be of good material and workmanship. Furthermore, each trainer is guaranteed to be free from any defects that may render it unserviceable for the use for which it is intended. However, it is possible for the wood to have faults that were not visible during manufacture. Thoroughly examine the trainer as soon as you receive it. If the trainer has a material or manufacturing defect, it will be repaired or replaced at our discretion. Please contact us within 15 days of the date the trainer was received, describe the issue, provide pictures (where applicable) and the problem will be resolved to your satisfaction.
Products in stock will be shipped within 1-5 days of order. We use USPS for all shipping. Shippment times will vary depending on your location. We promise to do our best to get your Talim Trainer in your hands as soon possible.
If an order is refused or returned due to inaccurate or incorrect address information or because it was declined or undeliverable, Talim Trainers reserves the right to retain the original shipping/handling fee and to charge the payment method originally used for costs incurred related to the return of the undeliverable packages or merchandise.
International Buyers – Please Note:
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying.
Limitation of Liability
In no event shall Talim Trainers or any persons connected to TalimTrainers.com be liable for any direct, indirect, punitive, incidental, special consequential damages whatsoever arising out of or connected with its products. This includes but is not limited to product failure, damage or injury caused by normal wear and tear; accident; dropping; environmental conditions; improper use, handling or maintenance or the natural breakdown of colors or material over time.
Martial arts training can be dangerous and even lethal. Talim Trainers are for practice, demonstration or decorative use only. When using a Talim Trainer, the user expressly and voluntarily assumes all risks, including, but not limited to, personal injury and death. Always train under qualified instruction. Use extreme care when using a Talim Trainer while engaging in martial arts activities. Check the trainer thoroughly before each use to ensure it will function properly. Discard and replace if it does not appear to be in safe condition.
What information do we collect?
When ordering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To send periodic emails: The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Limitation of Liability
Please also read our Limitation of Liability sections establishing the use, disclaimers, and limitations of liability governing the use of Talim Trainers and this website on this page and in the Care & Maintenance section of this site.
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